How to Become a Salesforce Consultant

“By 2024, Salesforce and its ecosystem will generate 4.2 million new employment globally.”

This is a significant number, and it is equivalent to the combined GDP of Belgium and Thailand or the population of New Zealand. Salesforce has a greater global influence than technology.

Salesforce has built up its platform and updated and enhanced its products and services over the last few years. This surely contributes to its rapid expansion. More and more businesses are turning to solutions like Salesforce to help them manage customer relationships more efficiently. However, not all business owners are tech-savvy. That’s where the Salesforce consultant comes in.

Did you know that Salesforce consultants earn more than 50$ per hour on average?

A Salesforce Consultant is a trusted adviser who uses technological solutions to solve complicated business challenges and offers the best of the Salesforce platform to the customer.

When you think of starting a career in Salesforce, it brings a lot of questions, fears, and doubts. Especially in a job profile such as Salesforce Consultant since it’s quite new but is here to stay. 

Do you want to learn how to become a salesforce consultant? In this blog, we will help you understand everything about the Salesforce Consultant role and guide you on how to start your journey. 

Who is a Salesforce Consultant?

A Salesforce consultant is an expert who designs, maintains, and implements databases and connects commercial organizations with their respective clientele. They are in charge of improving and sustaining business-client relations. 

The person achieves this through strategic Salesforce Implementation and efficient management of various functions that influence work productivity and customer relations.

What does a Salesforce Consultant do?

A Salesforce Consultant typically wears multiple hats. The following are some of the responsibilities of a Salesforce Consultant:

• Managing the Client Relationship
• Mapping out Business Processes
• Creating and Managing Project Plans
• Configuring and customizing the app on the force.com platform.
• Gathering Functional (Business) Requirements 
• Brainstorming Technical Requirements
• Technical Product Configuration
• Unit Testing and Training

Salesforce consultants assist organizations in making the most of their Salesforce platform. Knowledge of both the platform and business processes and exceptional communication skills make them a significant addition to any organization, which is why they are highly compensated with a competitive wage.

Why choose to be a Salesforce Consultant?

• Ample Job Opportunities:
  • Nearly 37,000 new jobs are posted on average. 

• In-demand skill:
  • More than 150,000+ customers, ranging from small businesses to Fortune 500 companies, are using the Salesforce platform to expand their business.

• Lucrative Salary:
  • Earn an annual average ranging from $80,000 to $150,000+

• Always on the Move:
  • Salesforce continues incorporating changes and also evolving so that you are never locked with a single subject or one monotonous work/task.

Who can Become a Salesforce Consultant? 

If you’re interested in applying for the Salesforce Consultant examination, you need to know about various Salesforce concepts and how the platform functions. 

An ideal Salesforce admin training and Salesforce developer training provider efficiently offer all this knowledge to the candidates preparing for this Salesforce examination. It helps the candidate in formally preparing for and taking the certification exam. 

The skills required differ depending on the duties and functions you are willing to take on. 

In general, clients prefer to hire Salesforce Consultants that have a rich history in the functional and technical knowledge of the salesforce platform. If you wish to become a Salesforce Consultant or take Salesforce Admin Training in Dallas, the first thing you should think about is the credentials and experience necessary.

One of the most valuable qualities here might be extensive business expertise.

The second most significant requirement is understanding the Salesforce platform along with the relevant certifications like Salesforce Admin, Salesforce Developer etc. Additionally, you should add a Salesforce Consultant certification to your CV or resume. The more experience you have with Salesforce, the more likely you are to get hired for higher-paying positions. 

Top Salesforce Consultant Skills Recruiters Actively Looking for

Certain skills set you apart from the crowd, and they are the ones that recruiters are actively looking for while hiring a Salesforce Consultant. 

The following are the technical and soft skills for a Salesforce Consultant to get a better salary package and to climb high in your career:

Technical skills that indeed make your CV stand out:

• Salesforce platform knowledge
• Sales, Service, or Marketing cloud certifications
• Technical Solutions 
• Apex Programming, Trigger, LWC, Knowledge 
• Technical Support

Brush up on these soft skills and watch your career skyrocket like never before:

• Communication
• Teamwork/Collaboration
• Presentation Skills
• Writing
• Problem Solving

5 Best Strategies for Becoming a Salesforce Consultant

The following are the five best strategies to help you become Salesforce Consultant:

Get a Rich Experience

To flourish in their profession, every technology star should have an in-depth understanding of their field. Salesforce consultants must have extensive knowledge of customer relationship management solutions.

To land a job as a Salesforce consultant, you should be able to demonstrate to your prospective employer that you understand how to use cutting-edge technology to their benefit. Salesforce offers many features and tools, and a consultant must be able to manage them all, from the Service Cloud to the Marketing Cloud, in order to support/achieve company goals.  

Outstanding Salesforce consultants also have project management experience. They understand what it takes to unite a team behind the same purpose and expedite the adoption of innovative technologies. 

Make sure you have experience in: 

• Every Salesforce Platform (Marketing, Service, and Sales)  
• Integration and configuration of CRM tools
• Leading diverse teams within a business 

Obtain Your Salesforce Consulting Certifications

Salesforce’s breadth as a CRM platform merely means that consultants have more than one path to take. Salesforce has six distinct certifications that consultants may use to demonstrate their expertise in customer relationship management. The following are the possible certifications: 

• Salesforce Certified Marketing Cloud Consultant
  • This certification helps you demonstrate your ability to implement and configure comprehensive cloud-based marketing tools for email and other campaigns.  

• Salesforce Certified Sales Cloud Consultant
  • This certification provides you with the knowledge and skills required to develop and deploy cloud solutions, including interface and application design. You will also learn how to handle statistics for tracking Salesforce performance.

• Salesforce Certified Service Cloud Consultant
  • This certification is designed for cloud contact center support professionals and provides an overview of metric and analytics tracking.

• Salesforce Certified Pardot Consultant
  • This certification is intended for consultants who deal with the Pardot suite of solutions that are linked to the Salesforce CRM. You will learn how to implement and design Pardot solutions.  

• Salesforce Experience Cloud Consultant
  • You may demonstrate to employers that you can install Salesforce Communities apps and handle difficulties for teams by earning this certification.  

• Salesforce Certified Field Service Lightning Consultant
  • This certification showcases your ability to design and manage apps/solutions for customers.  

QuantoKnack offers a live, instructor-led Salesforce admin course and Salesforce developer training program, which can give wings to your Salesforce career. 

Improve Your Analytical and Listening Skills

Salesforce consultants should be well-adapted in listening and analytics. The knowledge acquired from workshops and meetings is used to inform the results of your work as a consultant. This implies that consultants must be able to absorb concepts as well as read between the lines.

While embarking on your journey of how to become a Salesforce consultant, focus on looking for opportunities to build your analytical and judgment skills. Demonstrating problem-solving expertise will help you both in the everyday business environment and any competency-based interviews. 

Exceptional listening will help you become a valuable part of any business team. Furthermore, understanding how to respond to the demands and expectations of others inside a business guarantees that the group will completely embrace any solutions you implement. 

You must have an excellent: 

• Listening & communication skills
• Problem-solving and Analytical abilities
• Ability to design complex business solutions that properly leverage the Salesforce platform.  

Keep Learning

As the Salesforce ecosystem evolves, a Salesforce consultant should aim for constant learning.  

Salesforce certifications are available in a broad category, including consulting. The more training you receive, the easier it will be to satisfy the demands of a wide range of clients and enterprises.  

A solid commitment to continuous learning additionally includes networking with other industry experts within the Salesforce Ohana community. There are countless forums and events designed to help professionals on the path to a new Salesforce career.  

Improve/Enhance Your Communication Intelligence

A Salesforce consultant must have a high level of education and experience. However, it is also necessary to have the necessary soft skills. 

Salesforce consultants must be able to analyze the needs of the business carefully, then recommend the teams that everyone can understand. As a Salesforce consultant, you must be able to convert a CRM system’s sophisticated jargon into something that workers and departments can immediately understand.  

Make sure you know how to: 

• Feel comfortable being a part of a team and also leading teams towards stronger Salesforce implementations.
• Address and lead complex business solution-related discussions with technical architects.  
• Share functional and technical expertise with other teams.  

Conclusion

Salesforce consultant is an extremely rewarding profession that promises healthy career growth, stability, and an excellent pay scale. Holding a primary role in any organization, a Salesforce consultant enjoys a leadership reputation, helping him build a social reputation and lifestyle perks.

If you’re looking for a reliable and trusted Salesforce Certification training institute, you have come to the right place. 

Enroll in the live, Instructor-led training program by QuantoKnack Training and learn the Salesforce platform–from the basic concepts to solving and building complex business solutions. We offer online training so that you can choose what suits you best. 
Register yourself today!